Digital Voice Logging

Quality assurance, enhanced customer service, and dispute resolution

AzSecurity Control digitally records all voice calls, ensuring accountability and eliminating confusion.

Recording all voice calls allows our central station supervisors to monitor our operators, helping them to effectively address key issues and identify areas of improvement. Recorded calls can also lend a helping hand to resolve customer confusion or disputes.

Voice recordings helps our dealers save cost and safeguard their company reputation.

Voice logging provides:

• Training and quality assurance
• Product enhancement and improvement
• Regulatory compliance
• Details or information capture
• Dispute resolution