Services
FM-Approved Wholesale Alarm Monitoring
24x7 365-DAYS PER YEAR
Highly trained, courteous, and efficient operators working from our state-of-the-art FM-certified monitoring center.
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Commercial Fire Monitoring
NFPA 72 Compliance
The NFPA 72® standard provides the latest safety provisions to meet society's changing fire detection, signaling, and emergency communications demands.
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AES-IntelliNet Radio Network
Dependable Communication
AES-IntelliNet radio network provides private, secure communication between Phoenix and Tucson, and numerous places between.
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Real-time Dealer Access
Dealer Portal Access
24-hour, real-time online access to your customer's security system status, including their alarm history.
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IP-Based Communication
Industry standard protocols
Communication with our data center is facilitated using industry-standard, reliable, IP-based communication protocols.
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Digital Voice Logging
Quality assurance
Digital recording of all calls ensures accountability and eliminates confusion.
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Live Operator Access
Exceptional customer service
Dealers and their technicians enjoy 24-hour access to our live operators. No delayed callbacks. No busy signals.
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Activity Reporting
Access to valuable data
Reporting based on line numbers, alarm types, event dispositions, user codes, actions taken, and more.
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Real-Time Email/SMS Messaging
Timely notifications
Text messaging and email alerts can be sent separately or during call notifications. Alerts can also be transmitted for testing.
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